Frequently Asked Questions
How long does media digitizing take?
Typical turnaround is about 2 to 6 weeks after we receive your media in Richmond, Virginia. Timing depends on the number of items, format mix, condition, and any add-on work such as photo restoration or video repair.
Large orders, fragile film, or damaged tapes may take longer. We will keep you updated if something unexpected comes up during inspection or transfer. Need a faster timeline for a special event? Contact us before you send media and we will tell you what is realistic.
Need more detail for your project? Explore our all digitizing services.




