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Frequently Asked Questions

Still need help? We have you covered with our frequently asked questions

Common Questions...

Simply drop off your home movies and pictures. In a few weeks, you’ll get your originals back plus new digital keepsakes.

At RVA Rewind, we specialize in converting your analog media—such as VHS tapes, film reels, photographs, and audio recordings—into digital formats, ensuring your cherished memories are preserved for future generations.

Our Process:

  1. Drop Off or Mail-In: Begin by scheduling a drop-off appointment at our Richmond, Virginia location, or opt to mail your media directly to us.
  2. Digitization: Upon receipt, our experienced team utilizes state-of-the-art equipment to meticulously transfer your media into high-quality digital files. This process typically takes between 2 to 6 weeks, during which we provide regular email updates to keep you informed. Learn more about turnaround times.
  3. Delivery: Once digitization is complete, you'll receive your original media along with the new digital versions. We offer flexible options for receiving your digitized files, including USB thumb drives and digital downloads. If your computer has USB-C connections, you can use a USB-C to USB-A adapter to access the thumb drive; we also offer these adapters for purchase at $10. Learn more about adapters.

Media Formats We Handle:

  • Video Tapes: VHS, VHS-C, 8mm video (Video8), Hi8, MiniDV, Betamax, Betacam SP
  • Film Reels: 8mm, Super 8, 16mm
  • Photographs: Prints, slides, negatives
  • Audio: Audio cassettes, 8-tracks, vinyl records, reel-to-reel tapes
  • Data Disks: Floppy disks, CDs, DVDs, Zip disks

By choosing RVA Rewind, you're entrusting your precious memories to a dedicated, detail-oriented team committed to delivering high-quality digital conversions. We handle each item with the utmost care, ensuring your family's history is preserved with the respect it deserves.

For more information or to get started, please visit our website or contact us directly.

Mix and match format types from VHS tapes to Super8 film.

Tapes: VHS, VHS-C, 8mm video (video8), Hi8, MiniDV, Betamax, Betacam SP

Film: 8mm film, Super8 film, 16mm film

Pictures: Prints, Slides, Negatives

Audio: Audio Cassette, 8-Track, Records, Reel-to-Reel

Disk: Floppy Disk, CDs, DVDs, Zip Disk

It takes approximately 2 - 6 weeks once we receive your home movies and pictures. Receive regular email updates throughout the whole digitizing process to answer all your questions.

We know how important every home movie and photo is, that is why we handle each of your precious memories with care and keep you informed every step of the way.

You will get all of your tapes, film, or photos back plus a choice of Thumb Drive or Digital Download so you can relive your memories as digital files. All analog media is carefully converted by hand, right here in Richmond, Virginia.

Yes! We do offer a thumbdrive with both USB-A and USB-C connectors. Please contact us with details. You can also use a USB-C to USB-A adapter to view the thumb drive. If you don't own an adapter, we do sell adapters for only $10.

Video Tape Transfer Questions

At RVA Rewind, we handle your video tapes with exceptional care, recognizing their sentimental importance. If we find your video tape is blank during digitization, we’ll promptly contact you via email or phone to discuss the situation. Our team thoroughly inspects each tape to ensure no content is missed, but tapes may be blank due to recording errors, degradation, or erasure. To cover the time and resources spent checking the tape, we charge a $6 inspection fee, even if no content is found.

You won’t incur additional charges for digitization of a blank tape, as we only bill for successfully digitized content. We’ll return your original tape along with any other submitted materials, ensuring you keep your possessions. If you believe the tape should contain content, we can conduct a deeper analysis upon request, though further fees may apply. Our commitment is to provide transparent, professional service, keeping you informed throughout the process. With RVA Rewind, your video memories are treated with dedication and expertise, even when challenges like blank tapes arise, ensuring peace of mind and quality care.

Yes! If your tape is broken, we have methods where we can fix or repair the tape so we can digitize it. We can also use software to help enhance it. As technology continues to evolve, many of us find ourselves with precious memories stored on old videotapes. These tapes, which once held vibrant images and clear audio, may have degraded over time, leading to poor picture quality, faded colors, or noisy audio. If you’re wondering whether these tapes can be enhanced or fixed, the answer is yes—there are several ways we can improve the quality of your old videos, including noise reduction, color correction, and HD upscaling.

The Challenges of Video Tape Degradation

Videotapes, such as VHS and Betamax, are prone to deterioration over time. The magnetic tape inside can degrade, leading to a loss of video and audio quality. Additionally, environmental factors like humidity, heat, and dust can cause further damage, resulting in colors that appear washed out, increased visual noise, and a general decline in playback quality.

Our Solutions: Noise Reduction, Color Correction, and HD Upscaling

At our business, we specialize in converting your old videotapes to digital formats while enhancing and restoring their quality through several advanced techniques:

  • Noise Reduction: As tapes age, they often develop visual and audio noise—unwanted static or grain that detracts from the viewing experience. Our noise reduction process uses sophisticated algorithms to minimize this interference, resulting in a clearer, more polished video. Whether it’s reducing the graininess in the image or eliminating background hiss in the audio, our noise reduction techniques can make your old videos look and sound much better.
  • Color Correction: Over time, the colors in videotapes can fade or shift, leaving your videos looking dull or discolored. We offer digital color correction to restore the vibrancy of your footage. This process adjusts the color balance, contrast, and brightness to bring your videos closer to their original state. By carefully tweaking these settings, we can breathe new life into your tapes, making them more enjoyable to watch.
  • HD Upscaling: Most old videotapes were recorded in standard definition (SD), which looks noticeably grainy on modern high-definition (HD) screens. To address this, we offer HD upscaling, a process that digitally enhances your footage to appear sharper and more detailed when viewed on HD devices. While upscaling doesn’t add new details that weren’t originally there, it does improve the overall clarity and sharpness of your videos, making them look better on today’s screens.

What You Can Expect from Our Services

Our video enhancement services can significantly improve the quality of your old videotapes, but it’s important to understand the limits:

  • Improved Visual and Audio Quality: Through noise reduction, color correction, and HD upscaling, we can make your videos clearer, more vibrant, and more suitable for viewing on modern devices.
  • Restoration of Original Footage: While our techniques can greatly enhance the quality, they are not a substitute for high-definition video shot on modern equipment. The final result will still reflect the limitations of the original tape.
  • Preservation of Memories: By transferring your tapes to a digital format and applying these enhancements, we help ensure that your memories are preserved for future generations in the best possible quality.

Conclusion

If your old videotapes are showing signs of age, don’t wait until they degrade further. Our video enhancement services, including noise reduction, color correction, and HD upscaling, can help you preserve and improve your cherished memories. While there are some limitations, our goal is to bring your videos as close to their original quality as possible—if not better. Contact us today to learn more about how we can help you enhance or fix your videotapes.

Yes, absolutely! At RVA Rewind, we understand how precious your memories are. We return all your original video tapes (including VHS, VHS-C, 8mm, Hi8, MiniDV, and more) in the same condition you sent them to us, along with your newly digitized files. Our team handles your tapes with the utmost care, ensuring they are safely processed and returned to you for safekeeping. Once the digitization process is complete (typically within 3-6 weeks or sooner), we’ll coordinate a time to return your original tapes and provide your digital files via USB thumb drive or digital download, based on your preference.

When it comes to transferring your precious videotapes to digital formats, you want to make sure your memories are in the best possible hands. With so many options available, including large national companies, you might be wondering why you should choose a small business like ours instead. Here’s why we believe we offer a superior service that outshines the big players.

When most people decide to preserve their personal memories by digitizing them, they typically want it done once and not have to re-digitize them every 10 years as technology changes. Wouldn’t you rather do it with a company that is dedicated, committed and that specializes in such quality service, and where you know that your personal content will be dealt with professionally and with care? We think you would.

1. Personalized Service and Attention to Detail

At RVA Rewind, we treat every project with the care and attention it deserves. Unlike large national companies that often handle thousands of orders at once, we take the time to understand your specific needs and concerns. Every tape you send us is carefully reviewed and processed to ensure the best possible quality. A lot of larger transfer companies use older, over-used, worn out equipment that produces sub par quality transfers. RVA Rewind has over 30 years experience in transfering analog media to digital formats and we record them at the highest quality possible. Our hands-on approach means that your memories are not just another number in the system—they are personal to us, just as they are to you.

2. Expertise and Experience

We specialize in video transfer services and have honed our craft over years of dedicated work. Our expertise isn’t diluted across a wide range of unrelated services, as is often the case with larger companies. We focus on what we do best: preserving your memories through high-quality video transfers. Our team is skilled in handling a variety of tape formats and is committed to delivering the best possible results.

3. Flexible and Responsive Customer Service

When you choose RVA Rewind, you get direct access to the people who are actually working on your project. If you have questions, concerns, or special requests, we’re here to listen and respond quickly. Large companies often have multiple layers of customer service, which can lead to delays and frustration. With us, you can expect prompt, friendly, and personalized communication every step of the way.

4. High-Quality Results at Competitive Prices

We believe that preserving your memories shouldn’t cost a fortune. Our small business model allows us to offer competitive pricing while still maintaining a high standard of quality. Unlike some large companies that may cut corners to save costs, we invest in top-notch equipment and take the time needed to deliver outstanding results. A lot of larger transfer companies use older, over-used, worn out equipment that produces sub par quality transfers. RVA Rewind has over 30 years experience in transfering analog media to digital formats and we record them at the highest quality possible. You get the best of both worlds—affordable pricing and superior quality.

5. Supporting Local Businesses

By choosing a small business like ours, you’re not only getting great service, but you’re also supporting your local community. Large national companies often outsource work overseas or to massive facilities where your tapes can get lost in the shuffle. When you work with us, you’re helping to sustain a local business that’s invested in your community. Your support allows us to continue providing personalized, high-quality services to people just like you.

6. Security and Peace of Mind

We understand how important your video tapes are, and we treat them with the utmost care and respect. Unlike large companies that may handle tapes in bulk, increasing the risk of loss or damage, we handle each tape individually, ensuring that it remains safe and secure throughout the entire process. You can trust us to safeguard your memories as if they were our own.

Conclusion

When it comes to transferring your videotapes to digital, choosing RVA Rewind offers numerous advantages over large national companies. From personalized service and expert handling to competitive pricing and the peace of mind that comes from supporting a local business, we are dedicated to delivering the best possible experience. Trust us with your memories, and we’ll ensure they are preserved with the care and attention they deserve. Contact us today to learn more about our services and how we can help you.

At RVA Rewind, we make it easy to access your digitized video tapes with flexible, customer-friendly delivery options. After converting your VHS, VHS-C, 8mm, Hi8, MiniDV, or other tapes, you can choose to receive your digital files via a secure digital download from our website or on a high-quality USB thumb drive. Both options ensure your memories are preserved in crisp, industry-standard MPEG-4 format, ideal for viewing on modern devices. If you prefer a different video format for thumb drives, let us know, and we’ll customize it to your needs. Need both delivery methods? You can select multiple options for an additional fee, giving you maximum convenience.

Video Tape to DVD

For those who prefer physical media, we offer DVDs upon request, though we note that DVDs are becoming less common. Each digitized tape is typically burned onto its own DVD for optimal quality, but we can combine tapes shorter than 30 minutes onto a single disc if requested. Our Richmond, Virginia-based team handles every step with care, ensuring your original tapes are returned in their original condition alongside your digital files, typically within 3-6 weeks or sooner. With over 30 years of expertise in video tape digitization, RVA Rewind provides top-tier VHS to digital services tailored to your preferences. Choose us for reliable, high-quality video transfer services in Richmond, VA, and preserve your memories effortlessly.

At RVA Rewind, we prioritize preserving every moment of your memories, which is why our standard practice is to convert the entire video tape, whether it’s a VHS, VHS-C, 8mm, Hi8, or MiniDV. Tapes can contain footage at any point, including unexpected or forgotten recordings, so digitizing the full tape ensures nothing is missed. Our Richmond, Virginia-based team uses state-of-the-art equipment to deliver high-quality video tape conversion, capturing every second in industry-standard MPEG-4 format for seamless playback on modern devices.

We charge per item rather than by footage duration, ensuring transparent and predictable pricing. This approach simplifies the process for you and allows us to maintain our commitment to quality without rushing through tapes. If your tape is less than 30 minutes, we do offer a discount. Typically, conversions are completed within 3-6 weeks or sooner, and your original tapes are returned in their original condition alongside your digital files, delivered via USB thumb drive or secure digital download. With over 30 years of expertise, RVA Rewind offers trusted VHS to digital services tailored to your needs. Choose us for reliable, high-quality video transfer services in Richmond, VA, and safeguard your memories with confidence.

At RVA Rewind, we transform your VHS, VHS-C, 8mm, Hi8, or MiniDV tapes into high-quality digital files, preserving your memories with precision. Our Richmond, Virginia-based team uses advanced equipment to convert tapes into MP4 (H.264 MPEG-4 AVC, 480p, 59.94 FPS, SD, progressive, VBR 7500 kbps), the most common format for digital video, or HEVC for efficient storage. For professionals, we offer uncompressed ProRES files, ideal for high-quality video editing but with larger file sizes. Standard files are 720x480 resolution, available in 4:3 or 16:9 aspect ratios, with MP4s averaging 4-7 GB for two hours.

As a standard, we capture the full tape to ensure no moment is missed, maintaining the original quality. Optional add-ons like color correction, noise reduction, and video editing are available for an additional charge to enhance your footage further. Your digital files are delivered via secure digital download or USB thumb drive, and your original tapes are returned in their original condition within 3-6 weeks or sooner. With over 30 years of expertise, RVA Rewind provides top-tier video tape to digital services, ensuring your memories are preserved for modern devices. Choose us for reliable, high-quality VHS to MP4 conversion in Richmond, VA, tailored to your needs, whether you’re a casual user or a tech enthusiast.

Yes, at RVA Rewind, we prioritize keeping your VHS, VHS-C, 8mm, Hi8, or MiniDV tapes in the exact order you send them. Our Richmond, Virginia-based team understands how important organization is when preserving your memories, so we meticulously maintain your sequence during video tape digitization. We strive to ensure your digitized videos, delivered as MP4 or HEVC files, reflect the same order, making it easy to relive your moments as intended. To help us achieve this, we recommend labeling your tapes with titles, dates, or other identifiers and providing a list specifying your preferred order. This simple step ensures accuracy, especially for large collections.

Our process is designed for precision: each tape is handled individually, digitized with state-of-the-art equipment, and returned in its original condition alongside your digital files (via USB thumb drive or secure digital download) within 3-6 weeks or sooner. Clear labeling and your provided list streamline our workflow, reducing the chance of mix-ups. With over 30 years of expertise, RVA Rewind offers trusted VHS to digital services, combining careful organization with high-quality video transfer. Whether you’re converting family memories or archival footage, our personalized approach sets us apart. Choose RVA Rewind for reliable video tape digitization in Richmond, VA, and let us preserve your memories in the order that matters to you.

Film Reel Transfer Questions

When it comes to preserving your precious memories, especially those captured on old film reels, the choice of who handles the transfer process is crucial. You might be wondering whether to go with a large transfer company or a local business like RVA Rewind. Here’s why choosing RVA Rewind could be the best decision for safeguarding your cherished memories.

1. Personalized Service

At RVA Rewind, we understand that each reel of film is not just a piece of footage but a treasured memory. As a local business, we take the time to get to know our clients and their unique needs. You’re not just another order number to us—we treat each project with the care and attention it deserves. When you choose us, you’ll receive personalized service from start to finish, ensuring that your film transfer is done exactly the way you want.

2. Quality Over Quantity

Large national companies often operate on a high-volume model, processing hundreds or thousands of orders daily. This approach can sometimes lead to a “one-size-fits-all” method, where the focus is more on speed than on quality. At RVA Rewind, we prioritize quality. We meticulously handle each reel, using state-of-the-art equipment and techniques to ensure the best possible digital transfer. Your memories deserve nothing less.

3. Support Local Businesses

When you choose RVA Rewind, you’re supporting a local business that is invested in the community. We’re proud to be part of the Richmond area, and by choosing us, you help strengthen the local economy. Plus, we’re always here for follow-up questions or additional services, and you can reach us easily—no need to navigate a complex customer service system.

4. Transparency and Trust

With RVA Rewind, you know exactly who is handling your film. Unlike large national companies that may outsource parts of the process, we do everything in-house. This allows us to maintain strict quality control and provide you with accurate updates throughout the process. You can trust that your precious memories are safe with us.

5. Quick Turnaround Time

National companies often have longer turnaround times due to their high volume of orders. At RVA Rewind, we strive to complete your project efficiently while maintaining high-quality standards. Because we’re local, you don’t have to worry about long shipping times or your film getting lost in transit.

6. Competitive Pricing

You might assume that a large company would offer better pricing due to their scale, but that’s not always the case. RVA Rewind offers competitive pricing, and because we’re a local business, we can often provide more flexible options to suit your budget. Plus, there are no hidden fees—what you see is what you get.

7. A Passion for Preservation

RVA Rewind was founded out of a genuine passion for preserving memories. We’re not just a business—we’re memory keepers. Our team is dedicated to ensuring that your film is transferred with the utmost care so that you can relive those special moments for years to come. This passion is what sets us apart from large, impersonal companies.

Conclusion

Choosing a film transfer service is a big decision. By opting for RVA Rewind, you’re choosing personalized service, superior quality, and a company that truly cares about your memories. We’re not just transferring film—we’re preserving history, one reel at a time. When it comes to something as important as your family’s memories, don’t settle for anything less than the best. Choose RVA Rewind.

Yes, you will get back all of your original film reels along with your newly digitized films.

At RVA Rewind, we strive to process your 8mm, Super 8, or 16mm film reels in the exact order you send them, ensuring your digitized memories are organized as intended. Our Richmond, Virginia-based team is dedicated to preserving your films with precision, and maintaining your sequence is a key part of that commitment. To assist us, we encourage you to label your film reels with titles, dates, or other identifiers and provide a list specifying your preferred order. This helps us match your vision, especially for large collections, ensuring your digitized files—delivered in MP4 or HEVC format—reflect the sequence you want.

Our meticulous process involves handling each reel individually with state-of-the-art equipment to deliver high-quality film reel digitization. We take care to preserve the original content, returning your reels in their original condition alongside your digital files via USB thumb drive or secure digital download, typically within 3-6 weeks or sooner. Clear labeling and your provided list streamline our workflow, minimizing any risk of misordering. With over 30 years of expertise, RVA Rewind offers trusted 8mm to digital and film transfer services in Richmond, VA. Whether you’re digitizing family milestones or archival footage, our personalized approach ensures your memories are preserved with care. Choose RVA Rewind for reliable, high-quality film digitization tailored to your needs.

Yes! At RVA Rewind, we go beyond basic film reel digitization by offering advanced enhancement options to elevate the quality of your 8mm, Super 8, or 16mm films. Once your reels are converted to digital formats like MP4 or HEVC, our Richmond, Virginia-based team can apply professional techniques to refine your footage. These include image stabilization to reduce shakiness, film grain reduction for a smoother look, scratch and dust removal to eliminate imperfections, and color correction to restore vibrant, accurate hues. These add-on services, available for an additional charge, breathe new life into aging films, making your memories sharper and more vivid for modern viewing.

Our state-of-the-art equipment and over 30 years of expertise ensure each enhancement is tailored to your film’s unique needs, preserving its nostalgic charm while improving clarity. Enhanced files are delivered via USB thumb drive or secure digital download, and your original reels are returned in their original condition within 3-6 weeks or sooner. Whether you’re digitizing family heirlooms or archival footage, our personalized 8mm film enhancement services make RVA Rewind a trusted choice in Richmond, VA. By combining meticulous film transfer with cutting-edge enhancements, we ensure your memories shine. Choose RVA Rewind for reliable, high-quality film reel digitization and enhancement, and rediscover your past in stunning detail.

At RVA Rewind, we treat your 8mm, Super 8, or 16mm film reels with the utmost care, returning them in the same condition you provided, ensuring your originals remain intact. Our Richmond, Virginia-based team digitizes your reels into high-quality MP4 files (H.264 MPEG-4 AVC, 1080p or 4K at 16, 18, or 24 FPS, progressive, VBR 50,000-60,000 kbps), the most common format for digital video. These files, with 1440x1080 dimensions and an average size of 1 GB for a 3” reel, preserve your film’s original quality for modern playback. Optional enhancements like color correction, noise reduction, and video editing are available for an additional charge to refine your footage further.

Using state-of-the-art equipment, we capture every frame with precision, delivering crisp, vibrant digital files via USB thumb drive or secure digital download within3-6 weeks or sooner. Our 30+ years of expertise in film reel digitization ensures your memories are safeguarded with unparalleled quality. Whether you’re converting family treasures or archival footage, RVA Rewind’s personalized 8mm to digital services stand out in Richmond, VA. We maintain your film’s nostalgic essence while making it accessible on today’s devices. Choose RVA Rewind for reliable, high-quality film transfer and enjoy your memories in stunning detail, backed by our commitment to excellence.

At RVA Rewind, we prioritize transparency and care when digitizing your 8mm, Super 8, or 16mm film reels. If we discover that a reel is blank or damaged during our inspection process, our Richmond, Virginia-based team will immediately notify you via your preferred contact method—phone or email. We’ll provide a detailed explanation of the issue, whether the reel lacks usable footage or exhibits damage like warping, mold, or sprocket wear, and discuss the next steps to ensure you’re fully informed. Our goal is to preserve your memories, so we explore all possible solutions, such as attempting partial recovery or recommending our optional restoration services, like scratch removal or color correction, if feasible.

With over 30 years of expertise in film reel digitization, we handle each reel with precision, using state-of-the-art equipment to maximize quality. If a reel is unrecoverable, we’ll confirm with you before proceeding and adjust billing to reflect only viable conversions. Your original reels are returned in their provided condition, and any digitized files are delivered via USB thumb drive or secure digital download within 3-6 weeks or sooner. RVA Rewind’s personalized 8mm film transfer services make us a trusted choice in Richmond, VA, for safeguarding your memories. Choose us for reliable, high-quality film conversion, and rest assured we’ll keep you informed every step of the way.

Yes we do digitize film reels that have sound! There is an additional 15% charge for film reels with sound in addition our standard digitizing price.

Sound on 8mm film was introduced in 1973 with Super8 but most people didn’t really use it that often.

Photo Scanning & Restoration Questions

When most people decide to preserve their personal memories by digitizing them, they typically want it done once and not have to re-digitize them every 10 years as technology changes. Wouldn‘t you rather do it with a company that is dedicated, committed and that specializes in such quality service, and where you know that your personal content will be dealt with professionally and with care? We think you would.

A lot of larger transfer companies use older, over-used, worn out equipment that produces sub par quality scans. Not only that but we scan at 2X the resolution as most transfer companies. RVA Rewind has over 30 years experience in transfering analog media to digital formats and we record them at the highest quality possible.

At RVA Rewind, we understand that your photos—whether prints, slides, or negatives—are more than just images; they’re cherished memories that deserve the utmost care. After expertly digitizing your materials, we provide high-quality digital files in formats like JPEG, PNG or TIFF, tailored to your preferences. You can choose to receive these files via a secure digital download link from our website, ensuring quick and convenient access, or on a USB thumb drive for physical storage. For those wanting both options, we offer this combination for a small additional fee, providing flexibility to suit your needs.

Your original photos, slides, or negatives are always returned to you, carefully packaged to ensure they remain in the condition we receieved them. Our digitization process, which typically takes 2–6 weeks, involves professional-grade scanning to capture every detail with stunning clarity. Optional enhancements, such as color correction or image restoration, are available to breathe new life into faded or damaged photos. We keep you informed throughout, with updates on your project’s progress. RVA Rewind’s commitment to quality and customer satisfaction ensures your memories are preserved with precision and care, ready to be shared with future generations.

Yes, you will get back all of your original photos along with your newly scanned and digitized pictures.

Yes, we will keep your pictures, slides, and negatives in the order that you give them to us and we will do our best to keep your digitized photographs in the same order. Whether you opted for a thumb driveor digital download you will find that the photo files are easy to reorganize to your liking with a computer should a digital photo or two be out of order.

When it comes to preserving cherished memories, old photographs are invaluable. Over time, however, these photos can suffer from fading, tears, or other damage. If you’re exploring options to rejuvenate your precious photos, it’s important to understand the services available, particularly when it comes to digital restoration versus physical cleaning.

What Is Digital Photo Restoration?

Digital photo restoration is a specialized process where we use advanced software to repair and enhance your photos. This process can correct color fading, mend tears, remove stains, and even reconstruct missing sections of an image. Through careful and detailed digital work, we can bring your old, worn-out photos back to life, making them look as good as new. Whether it's a treasured family portrait, a special moment from an important occasion, or a historical image, our digital restoration services can help you preserve these memories for future generations.

What About Physical Photo Cleaning?

Physical photo cleaning involves manually removing dust, dirt, and minor blemishes from the surface of a photograph. While this can be an effective way to improve the appearance of certain photos, it requires handling the physical print, which can be risky if not done properly.

Digital Photography Restoration Specialist

At RVA Rewind, we specialize in digital photo restoration. We do not offer physical cleaning services. Our expertise lies in digitally repairing and enhancing your photographs without physically touching the original prints. This approach ensures that your photos are preserved in their current state while we work to improve and restore their appearance through digital means.

By focusing on digital restoration, we can address even the most severe damage, from tears and stains to faded colors and missing elements. This method allows us to deliver high-quality results without risking further damage to your original photographs.

Why Choose Digital Photo Restoration?

Digital photo restoration offers several advantages. It’s a safe, non-invasive way to restore your photos, preserving the original while creating a beautifully restored version. Additionally, digital photo restoration can achieve results that go beyond what physical cleaning can offer, especially for photos with significant damage.

Conclusion

If you’re looking to breathe new life into your old photographs, our digital photography restoration services are the perfect solution. While we don’t offer physical cleaning, our digital expertise ensures that your precious memories are preserved with the highest level of care and attention. Contact us today to learn more about how we can help you digitally restore your cherished photos.

Original Photo Quality (color correction, noise reduction, dust and scratch removal, and image repair are add-on features that are available as an additional charge) Preserved in a Digital Format

Photo Prints - 600 dpi

Slides / Negatives - 4800+ dpi

At RVA Rewind, we’re dedicated to preserving your cherished memories with exceptional clarity and care. A digital photo file’s image resolution is measured in Dots Per Inch (DPI), and we employ various scanning methods tailored to the specific needs of your photos, slides, or negatives. Our expert team selects the optimal process to ensure the highest quality, meeting these minimum standard DPI resolutions: Photo Prints at 600 DPI, Slides at over 4000 DPI, and Negatives at over 4000 DPI. Please note, the exact measurements of the digital file depend on the physical size of the original photo.

The 600 DPI for prints delivers sharp, vibrant images ideal for viewing, sharing, or printing up to 8x10 inches. For slides and negatives, the 4000 DPI captures intricate details, perfect for enlargements or archival purposes. For customers needing even higher resolution, we offer a premium 1200 DPI option for prints at an additional cost, ideal for restoration or large-format prints. Our professional-grade scanners ensure color accuracy and sharpness, with originals returned in their submitted condition. Completed within 2–6 weeks, RVA Rewind’s digitization process guarantees your photos are preserved with precision, ready to be enjoyed by future generations.

Loose photos, slides, and negatives can be placed in ziploc style baggies or envelopes. If you end up having more than one baggie or envelope of photos, we ask that you write the number order that each bag/envelope should be in on the outside. We do not require photos, slides and negatives to be loose leaf and placed in a bag/envelope, we can still process your photos even if they arrive in albums, frames, cases, carousels, or sleeves.

Audio Transfer Questions

You only transfer and preserve your personal memories, family history and unique legacy once. Wouldn‘t you rather do it with a company that is dedicated, committed, and specializes in such service, and where you know that your personal content will be dealt with professionally and with care? We think you would.

At RVA Rewind, we understand how precious your audio memories are, and we’re committed to delivering them back to you with care and convenience. After digitizing your analog media, such as cassette tapes, vinyl records, or reel-to-reel tapes, we provide your digitized audio files in high-quality formats like .M4A, .MP3, .AIFF, or .WAV, based on your preference. You can choose to receive these files as digital downloads from our secure website or on a thumb drive for easy access. If you’d like both options, that’s available for an additional fee.

Your original analog media is always returned to you alongside the digitized files, ensuring you retain your cherished originals. We carefully record each tape in one take to preserve authenticity, and while track separation isn’t included in our standard service, it’s available as an add-on. If a tape is blank, we’ll promptly notify you to discuss next steps. Our process, which takes 2–6 weeks, ensures professional handling, and you can enhance your files with optional services like noise reduction or audio editing. Trust RVA Rewind to preserve your audio legacy with expertise and dedication.

Yes, you will get back all of your original analog media along with your newly digitized audio files.

At RVA Rewind, we cherish the sentimental value of your audio tapes and records, handling each item with exceptional care and precision. If we find during the digitization process that your tape or record is blank—possibly due to recording issues or natural degradation over time—our dedicated team will promptly contact you. We’ll reach out via your preferred method, whether email or phone, to discuss the situation, ensuring clear communication and transparency throughout the process.

To account for the time and resources spent inspecting your media, we charge a $6 fee for checking tapes or records, even if no content is found. You won’t face additional digitization charges for blank media, as we only bill for successfully digitized files. Your original tape or record will be carefully returned, along with any other submitted materials, ensuring you retain your cherished possessions. If you believe content should exist, we can conduct a deeper analysis upon request, though further fees may apply for extended inspection. Our 2–6 week process reflects our commitment to professionalism and customer satisfaction. With RVA Rewind, your audio memories are treated with empathy and expertise, providing peace of mind even when unexpected challenges arise.

We carefully record each audio tape in one take from start to finish, so we do not seperate audio tracks as part of our standard service. However, we do offer track separation as on of our add-on services.

Original Audio Quality (noise reduction, equalization, and audio editing are add-on features that are available as an additional charge) Preserved in a Digital Format

M4A Digital File (16bit 44.1khz)

MP3 Digital File (16bit 44.1khz)

AIFF Digital File (24bit 96khz)

WAV Digital File (24bit 96khz)

We can convert your audio tapes and records into these types of digital files: M4A, MP3, AIFF, and WAV.

Yes! Once your audio tape is digitized, we have many different methods of enhancing the quality of your audio files by helping with noise reduction, tape hiss, equalization, and audio editing.

Data Disk Transfer Questions

If we have problems with one of your disks, we will move on to the next disk in your set. Once we are finished with all the disks you have given us, we will contact you about the disks that had probelms. If some of the disks are important to you, we have software that might be able to restore and save the information.

We do not transfer Iomega Jazz disks at this time but we are looking into it. We are always looking to offer new services. Contact us if you have a Jazz disk. We might be able to make this happen.

At this time, we only transfer the data as-is from your disk. We do not convert files from one format to another format. It is something we plan to offer in the future but not at this time.

We do not transfer 5¼-inch floppy disks at this time. We might offer this service at a later date. Check back soon.

We have performed some minor disk repairs in the past but we do not offer disk repair services at this time. It might be a service we introduce in the future. Check back soon.

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