The information we collect and how we use it.
Communications with RVA Rewind. All communications with RVA Rewind customer service (including but not limited to e-mail, telephone and letter) may be recorded and saved.
Cookies. Cookies are data files stored by your web browser on your computer. Without them, you wouldn’t be able to use the RVA Rewind site or many other websites that also employ cookies. In all major web browsers, you can control how your browser and computer use and store cookies. But if you choose to reject all cookies, you will not be able to use RVA Rewind’s services.
Passive Data. From time to time, RVA Rewind uses small files called “tracker gifs” or “beacons” in our website or e-mails. These files allow us to collect non-personal data such as how our site is being used, when it is being used, which pages are visited, what pages referred to us, and the types of browsers viewing our website. This information is collected on a broad scale, analyzed in an aggregate format, and allows us to better understand our customers and provide the best experience possible on our website.
IP Addresses. Similarly, RVA Rewind may track IP addresses in the aggregate for administration purposes and to gather demographic information. We do not link IP addresses to any specific computer. When necessary, we may share this information with the financial institution which issued the card and law enforcement authorities
Testimonials. With each order RVA Rewind does, we ask our customers to comment on our services. Some of these responses may be used on our website as testimonials. You can see our testimonials page that collects many of these responses here. By submitting a testimonial to us, you agree and understand that we may publish that testimonial to promote our services. If we do, we will publish your first name, the first letter of your last name, and the city and state you are from. We will not publish your entire last name, personal address, phone number, e-mail, or other identifying personal information. You consent to RVA Rewind using your first name, first letter of your last name, and the city and state you are from in marketing, public relations, on social media, print, online and all other forms of media as RVA Rewind sees fit.
Use of E-mail and Mail. When you use RVA Rewind’s services, you will be asked to provide your e-mail and mailing address. RVA Rewind uses e-mail to keep in contact with you about your order, and if you choose we will use your address to physically mail your products to you. RVA Rewind may also use both e-mail or physical mail to let you know about special deals, new features, products, or promotions that you may be interested in. You have the ability to unsubscribe from these through your account profile if you desire to.
Hosting and Storage Services. If you use RVA Rewind’s storage, hosting, and sharing services, then you will be provided with a link where you can access those videos or other media. RVA Rewind will not share the link with anyone besides you. Understand, though, that if you share the link—or if someone you give the link to passes it on—then any other person with the link may view those materials.
Links to Other Websites. RVA Rewind’s website includes links to other websites, such as social media websites like Facebook and Twitter. RVA Rewind obviously cannot control the content or conduct of those websites. Those websites may have their own terms and conditions or privacy policies governing their use.
To the extent you are required to leave our website and go to a different third party website, you acknowledge and agree that your interactions with such third parties are solely between you and such third party, and that we are not responsible or liable in any manner for such interactions. We make no representations or warranties of any kind regarding such third party websites.
California privacy rights and third party marketers.
California consumers have a right to knowledge, access, and deletion of their personal information under the California Consumer Privacy Act. California consumers also have a right to opt out of the sale of their personal information by a business and a right not to be discriminated against for exercising one of their California privacy rights. RVA Rewind does not sell the personal information of California consumers and does not discriminate in response to privacy rights requests.
You are permitted to contact us regarding information on how we share personal information with third parties for their own direct marketing purposes, however the answer will simply be that we do not share any information with third parties for their own direct marketing purposes. Feel free to reach out by contacting us at the email address below with "Privacy Rights'' in the subject line.
Legal Obligations. In order to comply with applicable laws and subpoenas, RVA Rewind may disclose personal information in its possession to law enforcement, regulatory authorities, or other parties.
Business Transfer. In the event that RVA Rewind is sold, acquired, or otherwise merges with another company, your personal information may be included as a part of that transfer.
Other Advertising. A common practice in online marketing and advertising is for websites to advertise products and services to you based on other websites you have viewed, which helps to show you ads for goods that you may actually want. For example, once you visit RVA Rewind’s website, Google or other companies that control advertising placement may show you RVA Rewind ads on other websites with which RVA Rewind is not affiliated. RVA Rewind does not control the ads and websites where those ads appear, nor does it share any personal information about you to those companies.
Security. RVA Rewind uses industry standard protections for its website, which is intended to mitigate against the loss, misuse, alteration, breach, and theft of its information and services. As needed, RVA Rewind may use security measures to protect its website and online storage facilities, and that security service may be provided by a third party vendor. RVA Rewind reserves the right to provide information or access to any third party as necessary for security purposes.
Although we use reasonable security measures designed to protect your content and materials, no data security measures are guaranteed to be completely effective and we cannot and do not guarantee the security of your content and materials transmitted to or through this website or any of our services. Factors outside of our reasonable control, including any force majeure event, internet access or related problems, failure of a third party’s, equipment, software, or other technology not in our direct control, and failure of computing and storage services, such as those provided by third party providers not in our control may occur. Any transmission of content and materials in the use of services is at your own risk. By using our website and services, you acknowledge and accept these risks.
Tracking. While RVA Rewind provides digital conversion and other services, it does not provide shipping services itself. To ship products, RVA Rewind has to share certain personal information, like your address, with the shipping carrier (UPS, FedEx, etc.) in order to ship products to you, which we reserve the right to do.
Changes and notifications.