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Frequently Asked Questions

General transfer FAQ

How does the digitizing process work?

Straight answer from RVA Rewind, a local media digitizing studio in Richmond, Virginia. We help with Video tapes, film reels, photos/slides/negatives, audio media, and many common data disks.

RVA Rewind makes the process simple for families and businesses in Richmond and across the U.S.

1. Contact us. Call or use our contact form and tell us what media you have.

2. Drop off by appointment at our Richmond, Virginia location, or ship your media carefully packed. We recommend labeling items and including a simple inventory list.

3. We inspect and transfer your media in-house using professional equipment. Typical turnaround is 2–6 weeks after we receive your items, depending on volume and condition.

4. You receive digital files on a USB drive and/or download, and your original media is returned with the order.

You can mix formats in one project—video, film, photos, audio, and many common data disks. Add-ons such as photo restoration or video enhancement are available when you need them.

Questions before you send anything? Reach out—we will help you plan packing, formats, and delivery. Start with what media we digitize or request a free estimate.

How this works at RVA Rewind

Most projects mix formats—a box of VHS next to envelopes of photos and a few cassettes. We help you prioritize, estimate, and leave with files you can open on modern devices while keeping the originals safe.

  1. Tell us what you have (or ship/drop off a mixed box with a simple inventory).
  2. We digitize each format with the right equipment and workflow.
  3. You receive digital files and your original media back.

Media we handle in this category

Video tapes, film reels, photos/slides/negatives, audio media, and many common data disks.

Next steps

Browse all services, request a free estimate, or jump into a category FAQ for format-specific details.

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Related General questions

More answers about media digitizing from the same FAQ category.

What media formats can RVA Rewind digitize?
We digitize a wide range of analog and optical media at our Richmond, Virginia shop. You can mix and match formats in one order. Video tapes: VHS, VHS-C, S-VHS, Video8, Hi8, Digita…
How long does media digitizing take?
Typical turnaround is about 2 to 6 weeks after we receive your media in Richmond, Virginia. Timing depends on the number of items, format mix, condition, and any add-on work such a…
What do I get back after digitizing?
You get your original media back plus digital files. Delivery options typically include a USB thumb drive and/or a secure digital download, depending on what you choose for the pro…
Will my USB thumb drive work on a new PC or Mac?
Yes. We can provide a USB thumb drive with modern connectors so it works with newer computers. Many drives support both traditional USB-A and newer USB-C style connections—ask us w…

Browse other FAQ topics

Video · Film · Photo · Audio · Data disks