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Frequently Asked Questions

Can you repair a broken or scratched disk?

Minor disk issues are sometimes workable, but we do not advertise full disk repair as a guaranteed service. Scratched optical discs, failing magnetic media, and physically cracked shells each behave differently.

We will attempt a careful read of supported disk types. If a disc needs light cleaning or a simple intervention we are comfortable performing, we may try it. We do not promise recovery from severely damaged or unreadable media.

Best practice: do not force a sticky or noisy disk in a drive—contact us first. For important data, even partial recovery can be valuable; we will be honest about what is possible after inspection.

Need more detail for your project? Explore our data disk transfer services.