Skip to main content
Frequently Asked Questions

Photo transfer FAQ

Do you return original photos, slides, and negatives?

Straight answer from RVA Rewind, a local media digitizing studio in Richmond, Virginia. We help with Photographic prints, 35mm slides, and common negative formats (plus restoration for damaged or faded images).

Yes. All original prints, slides, and negatives are returned with your digitized files. We scan carefully and pack originals for pickup or return shipping. You keep your physical photos; we provide digital copies on USB and/or download for sharing and backup.

We do not keep your family photos after the job is finished. Scanning creates durable digital masters you can reprint, email, or store in multiple places—while the paper, slides, and film come home with you.

If items are especially fragile, stuck in albums, or still in frames, note that when you order so we can plan handling. Loose prints travel best in labeled bags or envelopes; albums and carousels are fine too when packed so pages and mounts do not bend in transit.

Explore photo scanning and photo restoration, or contact us for a free estimate on your collection.

How this works at RVA Rewind

Prints fade, slides stick in carousels, and negatives scratch easily. Scanning creates durable digital masters you can reprint, share with family, and store in multiple places—while the physical collection comes home with you.

  1. Group and label photos, slides, or negatives the way you want them organized.
  2. We scan at resolutions suited to each format and can restore selected images when requested.
  3. Originals return with your digital files for sharing and backup.

Media we handle in this category

Photographic prints, 35mm slides, and common negative formats (plus restoration for damaged or faded images).

Next steps

See photo scanning and photo restoration services, then request an estimate for your boxes of prints, slides, or negatives.

Explore our photo scanning services, or our dedicated photo restoration service.

Get a Free EstimateService detailsMore Photo FAQsAll FAQsService AreasReviews

Related Photo questions

More answers about photo digitizing from the same FAQ category.

Why choose a local photo scanning service over a big retailer?
When most people decide to preserve personal memories by digitizing them, they want it done once—with quality that still looks good years from now—not a rushed scan they regret lat…
How will I get my scanned photos and originals back?
At RVA Rewind, we understand that your photos—whether prints, slides, or negatives—are more than just images; they’re cherished memories that deserve the utmost care. After expertl…
Will you keep my photos, slides, and negatives in order?
Yes. We keep prints, slides, and negatives in the order you provide whenever you give us a clear sequence. That organization carries through into how folders and files are prepared…
Do you offer photo restoration and cleaning?
Yes. RVA Rewind offers digital photo restoration in Richmond, VA—repairing tears, stains, fading, dust, and color shifts on a digital copy of your photo. We do not chemically clean…
What are the technical specs for photo scanning?
We scan photos to preserve detail from the original print, slide, or negative. Output is typically high-resolution image files suitable for viewing, sharing, and printing. Common d…
What scan resolution do you use for photos, slides, and negatives?
We scan at resolutions chosen for each format so your digital files stay sharp for viewing, sharing, and printing: • Photo prints: 600 DPI minimum (optional higher-resolution upgra…
How should I pack photos, slides, and negatives for transfer?
Loose photos, slides, and negatives can be placed in ziploc-style baggies or envelopes. If you end up having more than one bag or envelope, write the number order on the outside so…

Browse other FAQ topics

General · Video · Film · Audio · Data disks