Frequently Asked Questions
How will I get my pictures back?
Your digitized photos are given back to you either as digital downloads from our website or on a thumb drive. You get to choose one of the two options, more than one option can be chosen at an additional charge(s), for how you would like to receive your digitized videos.
Digital files on thumb drives are usually formated as JPEG (industry standard) or other picture formats like PNG or TIFF upon request.
Digital Downloads are only available as JPEG or PNG file format.
Upon request we offer DVD’s but usually don’t recomend them as DVD’s are becoming phased out.
Related Photo Questions
Why choose you and not a large retailer that provides photo services?How will I get my pictures back?Do you return my original pictures?Will you keep my pictures in order?Do you offer photo restoration or cleaning?What are the technical specs?What is the scan resolution of your photos?How do I need to pack my photos?