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Frequently Asked Questions

Why choose you and not a large national video transfer company?

When it comes to transferring your precious videotapes to digital formats, you want to make sure your memories are in the best possible hands. With so many options available, including large national companies, you might be wondering why you should choose a small business like ours instead. Here’s why we believe we offer a superior service that outshines the big players.

When most people decide to preserve their personal memories by digitizing them, they typically want it done once and not have to re-digitize them every 10 years as technology changes. Wouldn’t you rather do it with a company that is dedicated, committed and that specializes in such quality service, and where you know that your personal content will be dealt with professionally and with care? We think you would.

1. Personalized Service and Attention to Detail

At RVA Rewind, we treat every project with the care and attention it deserves. Unlike large national companies that often handle thousands of orders at once, we take the time to understand your specific needs and concerns. Every tape you send us is carefully reviewed and processed to ensure the best possible quality. A lot of larger transfer companies use older, over-used, worn out equipment that produces sub par quality transfers. RVA Rewind has over 30 years experience in transfering analog media to digital formats and we record them at the highest quality possible. Our hands-on approach means that your memories are not just another number in the system—they are personal to us, just as they are to you.

2. Expertise and Experience

We specialize in video transfer services and have honed our craft over years of dedicated work. Our expertise isn’t diluted across a wide range of unrelated services, as is often the case with larger companies. We focus on what we do best: preserving your memories through high-quality video transfers. Our team is skilled in handling a variety of tape formats and is committed to delivering the best possible results.

3. Flexible and Responsive Customer Service

When you choose RVA Rewind, you get direct access to the people who are actually working on your project. If you have questions, concerns, or special requests, we’re here to listen and respond quickly. Large companies often have multiple layers of customer service, which can lead to delays and frustration. With us, you can expect prompt, friendly, and personalized communication every step of the way.

4. High-Quality Results at Competitive Prices

We believe that preserving your memories shouldn’t cost a fortune. Our small business model allows us to offer competitive pricing while still maintaining a high standard of quality. Unlike some large companies that may cut corners to save costs, we invest in top-notch equipment and take the time needed to deliver outstanding results. A lot of larger transfer companies use older, over-used, worn out equipment that produces sub par quality transfers. RVA Rewind has over 30 years experience in transfering analog media to digital formats and we record them at the highest quality possible. You get the best of both worlds—affordable pricing and superior quality.

5. Supporting Local Businesses

By choosing a small business like ours, you’re not only getting great service, but you’re also supporting your local community. Large national companies often outsource work overseas or to massive facilities where your tapes can get lost in the shuffle. When you work with us, you’re helping to sustain a local business that’s invested in your community. Your support allows us to continue providing personalized, high-quality services to people just like you.

6. Security and Peace of Mind

We understand how important your video tapes are, and we treat them with the utmost care and respect. Unlike large companies that may handle tapes in bulk, increasing the risk of loss or damage, we handle each tape individually, ensuring that it remains safe and secure throughout the entire process. You can trust us to safeguard your memories as if they were our own.

Conclusion

When it comes to transferring your videotapes to digital, choosing RVA Rewind offers numerous advantages over large national companies. From personalized service and expert handling to competitive pricing and the peace of mind that comes from supporting a local business, we are dedicated to delivering the best possible experience. Trust us with your memories, and we’ll ensure they are preserved with the care and attention they deserve. Contact us today to learn more about our services and how we can help you.