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Frequently Asked Questions

How will I get my audio back?

Your digitized audio files are given back to you either as digital downloads from our website or on a thumb drive. You get to choose one of the two options, more than one option can be chosen at an additional charge(s), for how you would like to receive your digitized audio files.

Digital files for are formated as high quality .M4A, .MP3, .AIFF, or .WAV files depending on your preference. Other audio formats are available as well.

For the best quality, if you send in audio cassettes, each side will be transferred to its own CD, or as a separate file if you opted for a thumb drive or Digital Download.